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Timely service. No sales pressure to make extraneous purchases. Actually makes an honest effort to do only the repairs that are really needed to help the customer save. Went in for a full brakes service. They were able to take my car the same morning I called. Told me my rear brakes were still good for a year and only replaced the front brakes, as well as changed the oil, for half the estimated price I budgeted. Car was ready same day. Easy no-fuss experience where I wasn't pressured to make additional purchases/repairs, and actually saved a significant chunk of change. Definitely recommended for their integrity alone.
I had an exceptional experience with Joe and his team when taking my vehicle in for service. I have a reasonable amount of knowledge with automotive work, and troubleshooting engine issues, most typically working on my vehicles myself, but I got stumped this last time. Took it into Joe and not only did they fix the issue, for an absolutely fair and great price, but never once was I led to believe the issue was worse than it was, or felt jerked around, like being "sold" on other preventative services. For any services that I can't find time for in the future, or services beyond my skill set, Joe Kerby's definitely won over my future business. Highly recommend, especially if you live in the area.
We have been going to Joe Kerby for over 30 years. He was the 1st mechanic that we found when moving here! At one time I had a car with a 5 year warranty through the dealership. Didn't really like the dealership all that well and I had a check engine light come on. He diagnosed it, asked if I had a deductible at the other place. I said yes and it was $100. He said to take it back there as it would be less than if he did it.. We get certificates for low cost checks and oil changes. We would never go anywhere else! Thanks Joe!
I was in search of a good mechanic after going to three different places. I felt very comfortable with Joe. The first time I had my car fixed he replaced my alternator. I was pleased with the price and the service. Plan and simple Joe is a stand up kind of guy he does what he says he is going to do. He doesn't nickel and dime you with extras you don't need.
Great customer service. Joe and staff are very honorable. When I come in I never feel like they are taking advantage of "the girl". I recommend this place to anyone in the South Bay
A mechanic that sends out thank you cards, really? Wow, Joe went above and beyond with my smog check. Got me in right away and then followed up within a week with a thank you card! I'd highly recommend Joe Kerby Auto Repair for smog checks and based upon my experience, I'd have to assume he's a thoughtful mechanic as well.